Managing My Account

My Account

• Create an account
• Log into my account
• Reset password
• How to delete your account

Managing eSIM's

• Setup guide for installing an eSIM
• How to buy an eSIM
• How can I check my eSIM balance?
• How to queue multiple bundles on your eSIM
• How do I top-up my eSIM?
• Give your eSIM a reference name

Help Articles

• I have not received my QR code
• How bundles work
• How secure is eSIM?
• How To Make A Complaint
• How To Log A Fault
• Does an eSIM expire if it's not used?

Billing

• Request a refund
• Where Can I Find My Order Summary?