If you are struggling with a poor-quality connection on a particular network, we advise you manually search and select a different network. You will only be able to get an internet connection on the network(s) we offer a service on.
Manually Selecting a Network
1. Go into Settings and tap on SIM cards & mobile networks.
2. Click on the eSIM you want to change the network for (in this example, we are using 3 AT).
3. Click into Preferred network type.
4. Deselect Automatically select network.
5. Accept the prompt that appears.
6. Wait for it to search all networks within the area > Select the network you want to use.
7. Select a network from the list presented.
8. You are now connected to your desired network.