If you are struggling with a poor quality connection on a particular network, we advise you manually search and select a different network. You will only be able to get an internet connection on the network(s) we offer a service on.
-
Open the Settings app on your Fairphone device.
-
Tap on Network & Internet.
-
Tap on Mobile network.
-
Tap on Advanced.
-
Tap on Operator selection.
-
Tap Manual instead of Automatic.
-
Wait for your Fairphone to scan for available networks.
-
Tap the network you want to use from the list of available networks.
-
Wait for your Fairphone to register with the selected network.